Refund Policy

Refund Policy

Returns

  1. Our return policy lasts 15 days. If 15 days have gone by since your purchase or subscription, unfortunately we can’t offer you a refund or exchange.
  2. To complete your return/refund, we require a receipt or proof of purchase.
  3. Please do not send your purchase back to the publisher.
  4. There are certain situations where only partial refunds are granted: (if applicable)
    1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
    2. Return requested more than 15 days after acceptance.

Refunds

Once your request for refund is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at manager@dawatweekly.com.